• Head to your Accounts page.
• Enter your Order Number and Email.

• Measure: Check the distance from the throat to the navel, and the knee to the ankle.
• Match: Use our sizing guide to align those digits with the right kit.

• Standard Window: 1 to 5 Business Days.
• Operational Hours: Monday through Friday, excluding U.S. federal holidays. Plan your mission accordingly.

1. Visit your Accounts Page
2. Enter your order number)& email address

• Must be the exact model, size, and color.
• Seller must be manufacturer-approved.
• Price must be public (no private groups) and above our cost.

FREE SHIPPING ON ALL ORDERS OVER $99

• Free & Fast: Select UPS Ground and as long as your order is over $99, no coupons are necessary.
• The Need for Speed: If you have a game tomorrow, upgrade to 2nd Day Air ($14.99) or Next Day Air ($39.99).

• Order by 2:00 PM CST - Ships Same Business Day
• Order after 2:00 PM CST - Ships Next Business Day
            * Subject to delays due to outside circumstances

We do not ship gear internationally.

No.

1. Visit your Accounts Page
2. Enter your order number & email address

• Standard Window: 1 to 5 Business Days.
• Operational Hours: Monday through Friday, excluding U.S. federal holidays. Plan your mission accordingly.

• Head to your Accounts page.
• Enter your Order Number and Email.

Contact Our Team at support@fieldgeneral.com and we can manually update your order.

• Confirmation: Watch your inbox for an email with your order details. It should land in minutes.
• Tracking: You’ll get a second email once your gear clears the warehouse and hits the road.

We start processing your gear the second the order hits. If you need to swap something or cancel, contact Our Team at support@fieldgeneral.com immediately. We’ll do our best to catch it before it clears the bay.

If the gear isn't right, send it back. We accept returns on unused equipment in its original condition for up to 365 days after delivery. Get what you need and get back to work.

Keep the gear in game-ready condition if you plan on sending it back. To qualify for a return, the following must be met:

• Condition: Equipment must be unused and in the same state you received it.
• Packaging: Items must remain in their original packaging.
• The Window: You have 365 days from the date of delivery to initiate the return.
• Verification: A receipt or proof of purchase is required for all returns.

• Custom Gear: Anything personalized or built to your specs.
• Final Sale: Items marked as clearance or final sale.
• Used Equipment: Anything that’s been taken to the dirt or damaged.

Head to your Accounts page.

Enter your Order Number and Email.

OR

Contact Our Team at support@fieldgeneral.com with your order number and the reason for the return. We’ll get you a return authorization and the play-by-play on how to ship your gear back to the warehouse.

Need a different size or color? Email us at support@fieldgeneral.com. We’ll swap your gear and get the right fit back to you as fast as possible so you don't miss a start.

If your gear arrives compromised, we’ll make it right. Email Our Team at support@fieldgeneral.com with photos of the damage. We will handle the return shipping and get a replacement or a full refund to you at no cost. You shouldn't have to pay for gear that isn't game-ready.